John Gross & Company - where 4th generation experience and professionalism meets superior customer service.

Choosing from a menu doesn’t do it. Pressing 1 to reach help doesn’t cut it. Real service is about people! 

Imagine a customer-focused, family business where every day begins dedicated to serving the individual needs of customers. How refreshing is it to actually stumble upon customer service where the people actually care? This is the business model that John Gross has built. Where empowering people to shine has made the difference, honoring a “business contract” made in support of each and every customer’s daily success.